Check out the new Services Portal

Have you checked out the new Services Portal? One stop shopping for all your educational needs can be found here. Register today for your SSO logon and review the 2014 Meaningful Use documentation, or watch the recorded webinars for ICD10. Downloading product release notes, help documentation, etc., this portal was designed to bring all the important product information to you in a simple, organized manner.

GE Healthcare Practice


Centricity® Practice – Practice Management (PM) helped your practice reduce billing costs and speed collections.

Centricity® Practice – Electronic Medical Record (EMR) helped your providers document and track all aspects of patient encounters.

Centricity Practice Solution now combines the strengths of both the PM and EMR applications, using the same Microsoft SQL database.


Centricity Practice Solutions

Training for your success! Training is successful if the trainees can demonstrate that they have mastered the material. They should be able to apply the newly developed skills in the workplace, and their performance should improve in a ways that benefit the individual as well as the organization Five Keys to Successful Training  Value Every organization is full of training needs or performance improvement opportunities. An opportunity exists when there is a large performance gap among employees in the same job or function, or when something new must be learned by all employees. This is when training can lead to increased efficiencies and effectiveness or even productivity for the organization.   Focus - Training should focus on all significant performance factors, not only knowledge and skills, but also other aspects such as clarity of expectations, lack of capacity, poor work flow design, lack of positive incentives, and inadequate resources. An organization in support of training will assure effective learning.  Power - Interventions must be powerful or influential enough to conquer all the potential resistance to change. Mass - A support system is usually essential for trained employees to sustain their new knowledge and skills over time. It is important to pay close attention not only to what training we are providing, but also to whom and when are we providing it.   Duration - It is nearly impossible to attain long-term, demonstrable performance improvement with a single training session. Newly acquired skills will take time to set in and become part of a person's skill-set.  The idea of duration combines the idea of ongoing training with a four-step process for training: System adjustment Preparation Training Follow-up   Adapted from Spitzer, Dean. Five Keys to Successful Training. Training, June 1986.

It’s Time To Get Serious About Patient Collections

By Elizabeth Woodcock, MBA, FACMPE, CPC

As employers and insurers place more financial responsibility on patients, now is an opportune time to evaluate your practice's collections cycle. Your ability to collect what patients owe you declines dramatically once they leave the office. It has been estimated that you'll collect just 60 cents of each dollar owed by a patient after s/he walks out your door.

That leaves 40 percent of your expected collection from patients, on average, as bad debt – something your practice can ill afford. You'll be at an increased disadvantage as the percentage of your total receivables owed by patients increases. Here are some tips to shore up your collections cycle:

Read more: It’s Time To Get Serious About Patient Collections

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