Revenue Cycle Consulting Services

With over 300 cumulative years in the healthcare industry, our consultants are poised to offer a number of services to help take your clinical business to the next level. The majority of our team has worked in multi-specialty clinics in various leadership positions prior to joining GE and helping clients of all sizes to implement our product lines. Each of our consultants comes from a position of intimate experience and exposure to industry standards and innovation.

Our consultants belong to a variety of professional organizations including:

  • Society for Human Resource Management (SHRM)
  • Medical Group Management Association (MGMA)
  • Project Management Institute (PMI)
  • Healthcare Financing Management Association (HFMA)
  • VNU Learning
  • eLearning Guild
  • American Management Association (AMA)
  • International Society for Performance Improvement (ISPI)

They are also trained in the GE Six Sigma Green Belt Methodology and several consultants hold BA and MBA degrees.

Our mission is to deliver leading solutions that will position your clinical business for continuous growth, quality, and patient satisfaction.

We offer four focus areas for consulting:

  • Revenue Cycle Consulting
    Every day practices are faced with challenges from a multitude of sources – inefficient processes, lower reimbursements, uninsured patients, regulatory pressures, staffing changes - and the list goes on. GE Healthcare delivers a broad range of services that encompasses all of the aspects of managing a practice. From the initial contact with the patient to the collection of the final dollar, we will work with you to address the people, processes and technology that impact your Revenue Cycle.

    We do this by diagnosing the problems using various onsite and remote tools such as observation, interviews, workflows and reports. We then prepare a comprehensive analysis report that is presented to you with a plan for improvement. We are available to assist with implementing recommended solutions or helping you find the appropriate resources to ensure success.

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  • Health Check
    Does your Revenue Cycle need a check-up? Enlist one of GE Healthcare's Revenue Cycle Consultants to find out! Our team offers a comprehensive remote “Health Check” that looks at system set-up, key reports, and practice workflows to establish your baseline performance. We compare the results against industry standards and best practice protocols to identify potential gaps and process inefficiencies that may be costing your business time and money. The CPS Health Check includes a written report of our findings and recommendations, along with a conference call with the consultant to discuss strategies for improved Revenue Cycle Performance.

    Revenue Cycle Healthcheck Brochure
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  • Practice Management
    Get on the path to peak practice performance while ensuring employee satisfaction and retention with Practice Management Consulting from GE Healthcare. We deliver clear management and employee development strategy that drives performance improvement.

    Key areas include:

    • Hiring, coaching, and staff development
    • Appraisal systems and templates
    • Capacity and resource planning
    • Risk and quality management
    • Overall business and financial operations

    Guided by your goals, we incorporate change management and organization structuring techniques with relevant educational sessions to deliver the results you need.

    For more information, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Education Consulting
    Training and Employee Development can be a challenge within the healthcare industry, whose professionals must not only ensure standard training for new hires, but also keep up with Quality and Payer changes. Our consultants can help develop and/or deliver the following:
    • Clinic-specific online and instructor-led courses
    • Games, simulations, job aids
    • Internal and external Websites
    • Knowledge Management Systems
    • Online Learning Management Systems
    • Team building activities using DiSC Personality Assessments, Change Management, and building internal communications.

    Our Customer Success
    Over 75% of our customers report that they would recommend GE Healthcare Education services to a colleague.

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  • LEAN/Quality
    The concept of LEAN Six Sigma is based on the prevention of waste, for example steps that add no value and missing steps that compromise your process. Our team is trained on Six Sigma tools that uncover areas of waste and high risk, as well as quality improvement opportunities. Clinics who have recently added, or are considering the addition of an Electronic Medical System, can also benefit from this offering.

    Our portfolio includes Change Acceleration Techniques for medical practices in need of an organizational boost. In fact, prospective clients contract with us prior to implementing our products to ensure that the organization is onboard and ready to effectively implement change.

    For more information, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Productivity
    You may already know that GE Healthcare partners with other vendors to offer technology that works in tandem with your software, but did you know that these solutions can save you money? A common example can be seen with our Patient Messaging Suite. Most practices employ their front office staff to remind patients about upcoming appointments to optimize the time resources and thereby drive revenue. With volume, the back office begins to need additional staff. A great way to cross train and develop employees and increase productivity, however is to use the Patient Messaging system, and shift those calls from reminder notices to collection or Insurance follow up! Our team of consultants will help you calculate the return on implementation investments and show you other ways to leverage technology to increase performance.

    For more information, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.


Customer Testimonials

“GE's Practice Management System Consulting department has provided us at Valley Medical Center a tremendous benefit. The Revenue Cycle Practice Leader thoroughly analyzed our database for potential inefficiencies within our current billing processes. The consultant's ability to think outside of the box has enabled us to decrease our average days in accurate receivable, while at the same time reducing department overhead. Any current or prospective customer should definitely utilize this service provided by GE Healthcare, both from a reimbursement and process efficiency prospective.”
— D. Biery
Director of Business Services Valley Medical Center, Lewiston, Idaho

“We wish that we could have consulting back here for occasional checkups …it was such a pleasure to work with you. I can't even begin to tell you what a big difference both of you have made here …both on a ‘technical' note and just as importantly …on an ‘emotional' note!”
— M. Gomez
Practice Administrator Atlantic Neurosurgical Specialists, Morristown, NJ

“The Practice Management System consulting team has been an awesome blessing to me and our facility. I am a new Practice Manager at a brand new facility. We are non-traditional, completely digital, and a new GE customer therefore we have encountered several obstacles. The consultant and her team have been very instrumental in guiding us over the last 5 months. During that time, they have helped us form a new system, continue to improve and adapt the system, and helped us prepare for the future. The consultant's outstanding knowledge and understanding has been the key in allowing our out-of-the-box type of clinic to achieve many of our goals through reporting, customization, and patient satisfaction. The consultant is very creative and will tackle any challenge placed before her, yet, if she is not sure, she will always seek out the proper person and/or department to assist. The entire team is very flexible and always available to help in any situation. I can't imagine where we would be without their assistance and I know without a doubt that their services will always play a role in our clinic.”
— K. Hufstedler
Practice Manager Satellite Med, Cookeville, TN